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Evidence Guide: FNSSUP513 - Develop client relationships with employers and establish superannuation systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSSUP513 - Develop client relationships with employers and establish superannuation systems

What evidence can you provide to prove your understanding of each of the following citeria?

Establish client relationships and record client requirements

  1. Identify and engage prospective client
  2. Discuss system and service needs with client
  3. Record client details into organisational database
  4. Make arrangements for follow-up services according to organisational procedures
Identify and engage prospective client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss system and service needs with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record client details into organisational database

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make arrangements for follow-up services according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review systems for compatibility

  1. Review client information technology systems and check for compatibility
  2. Review client human resource and superannuation payment systems and employee information needs and check for compatibility
  3. Review and note special requirements of client if relevant and discuss with relevant personnel
Review client information technology systems and check for compatibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review client human resource and superannuation payment systems and employee information needs and check for compatibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and note special requirements of client if relevant and discuss with relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Propose superannuation fund and system for clients

  1. Examine superannuation fund and system options to identify best options for client
  2. Develop and present proposal to client, and negotiate and make required amendments according to organisational policies and procedures
  3. Prepare and implement proposals according to organisational policies and procedures
Examine superannuation fund and system options to identify best options for client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and present proposal to client, and negotiate and make required amendments according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and implement proposals according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage client accounts

  1. Obtain required information from client to set up new accounts
  2. Set up client accounts
  3. Establish client communication channels
  4. Distribute confirmation of new accounts according to organisational policies and procedures
  5. Manage all transactions and documentation regarding client account and maintain according to organisational policies and procedures
  6. Establish systems to provide ongoing support and communication to client, according to organisational policies and procedures
Obtain required information from client to set up new accounts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set up client accounts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish client communication channels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribute confirmation of new accounts according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage all transactions and documentation regarding client account and maintain according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish systems to provide ongoing support and communication to client, according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

develop a client relationship and establish superannuation systems for at least one employer client. This must involve developing a proposal for a system that meets client needs, and establishing system accounts.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

superannuation and taxation legislative requirements relating to:

compliance and reporting

privacy and data protection

improper inducements influencing employers

organisational policies and procedures relating to communication and documentation

compliance responsibilities for fund administrators

features and benefits of fund options and services suited to a range of clients

compatibility issues of information technology systems with superannuation software

procedures for processing superannuation contributions

information technology, human resource and management requirements for superannuation systems.